Applicability

• These terms and conditions apply to all agreements between EYSA The Label and the customer, unless we have agreed otherwise in writing.

Products and Services

• We offer fashion items and related products as listed on our online store.
• Product availability may vary and is subject to change without prior notice.
• While we strive for accuracy, we cannot guarantee that all product information is complete or free of errors.

Orders

• By placing an order with EYSA The Label, you agree to these general terms and conditions.
• Orders are subject to product availability.
• We hold the right to refuse or cancel any order for reasons including suspected fraud or incorrect pricing.

Prices and Payment

• All prices are displayed in euros and include VAT unless otherwise stated.
• Payment is required at the time of purchase.
• We accept various ways of payments. 

Delivery

• Please refer to our Shipping Policy for detailed information on shipping times, destinations, and procedures.
• We will make every reasonable effort to meet estimated delivery times but are not liable for delays beyond our control.

Returns and Refunds

• Please see our Return Policy for full details on returns, refunds, and related conditions.
• Returns are accepted only for items in their original, unused condition.
• EYSA The Label does not offer warranty or accept returns for damage that occurs after wearing or using the product, including (but not limited to) loose buttons or similar issues.

Liability

• Our liability is limited to the purchase price of the product or service in question.
• We are not liable for indirect, incidental, or consequential damages.
• Specifically, we are not responsible for minor damages such as loose buttons or stones on our hijabs.

Privacy

• We respect your privacy and handle your personal data with care.
• Personal data is collected and processed solely for order fulfillment, communication, and improving our services.
• We do not share your personal information with third parties without your consent, except when required by law or when necessary to complete your order, such as sharing your address details with delivery partners to ensure your purchase reaches you.

Governing Law and Jurisdiction

• These terms are governed by Dutch law.
• Any disputes related to these terms shall be submitted exclusively to the competent courts in the Netherlands.